Yesterday I received an email through the Aussie Mum Bloggers network, inviting me (and every other Aussie mum blogger) to write a post here on Mediamum.net about how to get the best value out of $20 at K-Mart. If I did it, and sent the link in, I would be in the running to be one of 20 people to win… a $20 K-mart giftcard! K-mart's offering a carrot. You deserve better. Now, I know that... 

Is it possible that your online communities (Facebook, Twitter, etc) are more important to you, and that you share more with them than the offline communities you are part of? Research has shown that we feel more strongly about people online than we do offline. Sometimes, I suppose those feelings are based on very little detailed information. Nevertheless, the (somewhat disputed) assertion that today,... 

News flash: I’m not your average mom blogger. I do research in social media and post that along with my posts about my family, my work, my life and beliefs. Like most women I wear many hats, and I blog a little about them all. Sometimes it’s academic (like this one could be if I hadn’t just had 3 hours sleep), other times it’s more focused on how many things people throw... 

The ongoing antics of Nestle as it continually trips itself up in all forms of social media (Facebook, viral Greenpeace videos) have led me to ask if some companies should just stay out altogether. Even Satan or Lex Luthor would have a better time on social media than Nestle. There are legions of people wanting to embrace evil. Nestle Killer-Asesino Facebook page, one of many opened in response to... 

Company A says, “Let’s create an event, sponsor some bloggers, and they’ll create a hashtag around it and we’ll give out some prizes. It will be great, Twitter will be buzzing with our company’s name.” Or a group of bloggers might come up with: “Every week we’ll be ‘meeting’ on twitter, using this hashtag.” Sound like good ideas? Sure.... 

Word of Mouth has always been a double-edged sword for small business. I remember the saying  a local fish and chip shop had on their wall. “If you like our food, tell your friends. If you don’t like it, tell us!” Once upon a time, the worst that could happen would be a letter to the editor of the local paper. With a 24 hour news cycle, the bad news would pass and your business... 

Some mainstream media have incorporated the fantastic ability of the web to allow reader comments to stream live. Apparently, the misguided professional believes this is a wonderful way of operating public journalism, which seems to be so popular right now. Really, we’re demonstrating our real connections with our audience. Unfortunately, when reader comments are opened on every story, and allowed... 

If you are unfamiliar with the Nestle Family incident on social media last year, there are myriad blog posts about it, as well as a single piece of mainstream traditional media coverage. In a snapshot, Nestle brought a number of bloggers to the company’s headquarters in California from September 30-October 1, 2009, showing them the full range of its products, and using them as a focus group... 

As more bloggers, blogs and readers enter our universe, companies begin to more fully recognise the power of their voices. These companies approach us all with opportunities to “work together” and it can be tough to navigate that landscape. Take a step back. Look at your blog with a reader’s eye. Just as you were taught in school the difference between writing in active voice and... 

Time for a brain dump. I have just completed reading work coming from Mor Naaman, Jeffrey Boase and Chih-Hui Lai at Rutgers, slated for CSCW 2010, on the content of messages in what they’ve decided to call “social awareness streams.” And right there I have an issue. I’m lumping it together with the term “weak ties” which found prominence in the 1940s (well before... 

Usually, I don’t consciously pay for content. I say ‘consciously’ because if I click on a link and there’s a paywall, I won’t do it. I also don’t subscribe to any newspapers or magazines (online or in ‘dead tree’ format). Basically, the quality of the content I’m seeing doesn’t make me want to pay for more of it. Mr Murdoch does have the... 

This week I was happily invited to join some other Colorado-based bloggers for a few adult snacks, refreshments and the opportunity to build a basket of goodies to take home. It was a great evening, put on by Glade’s parent company, S. C. Johnson’s wonderful PR team from Edelman in Chicago, to promote their Sense & Spray product. This event demonstrated Edelman actively identifies... 

To be influential in social media takes effort. It doesn’t just happen. You can’t buy it. It’s not advertising. So if that’s what it’s not, how can organizations and people get to be really influential? Here are the steps to influence. When you and your brand get it right, that’s when you get to influence others. Find Relevance Your first mission is to produce content... 

The new buzzword in social media appears to be Influence. According to conferences, some marketers it’s what people want. To influence others. This is a mistake. It demonstrates a very shallow, one-sided view. (cartoon from xkcd.com) Talk to most people in social media for example, and they’ll tell you the truth. What they’re doing is looking for, and responding to resonance,... 

After the Creative Revolution in the 1960s, advertisers began to try to find communications that gave people a reason to buy their product. That developed into the Unique Selling Proposition or USP – the ‘thing’ that makes people choose your product. It still applies. Every successful product has a USP. Over time this went from features to benefits. You’ve probably heard ‘sell... 

This is just one instance of an American company trying to cash in on the good name Australia and its people have within the US. And it sucks. As an Australian, I’m really disgusted by Procter & Gamble’s obvious attempt to mislead consumers by producing and promoting a range of haircare products as Australian. What do you call an Aussie brand that's not Australian? The brand is...